Some of our users receive a large number of notifications when, for example, someone revises our documents. Why is that, and can they be turned off?

Currently, it is not possible for users to enable or disable specific notifications from the system. Users can only completely disable the option to receive email copies of all notifications, which means that ALL email notifications will be turned off.

The system is designed to minimize the number of automatic notifications within the document module. Below is an overview of the instances when the Document module sends notifications, as well as the occasions when users have the option to send notifications manually.

Automatic Notifications Sent by the System

  • When a user sends a document to you for review or approval.
  • When a user leaves a comment on a document shared with you for collaboration.
  • When a user reviews or comments on a document you have sent for review.
  • When a user begins revising (or archiving) a document, all revision responsible individuals are notified. This is intended to keep users informed of relevant events without overwhelming them with notifications.
  • An automatic reminder is sent to those responsible for revisions when it is time to start revising a document (this reminder is sent once).

Notifications that users can choose to send

  • When a user shares a document with another user (this notification is not mandatory and can be sent at the sharer's preference).
  • When a user chooses to actively notify relevant parties about a document

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Last updated: 12 February, 2025