Why can I not see certain categories in the Navigation Structure despite supposedly having access according to the category settings?
https://helpdesk.amsystem.com/en/override-access-restrictions
Empty categories are automatically hidden in the navigation for users without overriding access. For these users, a newly created category only becomes visible once it contains published content. This keeps the navigation clear and easy to use, without cluttering it with categories that do not yet contain any content.
sers with overriding access, however, can view and manage empty categories. This includes users whose profile settings allow them to manage “All categories” and users designated as Category Managers. These users need access to category settings even before any documents have been published. For more information, see the article What does overriding access mean in the document module in AM System?
This keeps the navigation clear and easy to browse, showing users without overriding access only categories with published content. Once the first document is published, both the category and the document become visible in the navigation to users with permission to access them.
A category can still be used for publishing even when it is hidden from the navigation. Users with the appropriate permissions can select it in the publishing dialog when publishing a new document. This allows you to prepare new categories and start using them without cluttering other users’ navigation before any content is published. Once the first document is published in the category, both the category and the document become visible in the navigation to users with permission to access them.
💬 Note: This does not apply to users who, through their profile settings, can manage All categories or those who are Category Managers, as they have extended access and can view categories without documents. This is to allow the user to manage category settings even if they lack documents.