Does AM System offer any APIs for integrating with external systems and tools, such as Power BI?
Starting in autumn 2026, AM System will introduce two separate read-only APIs for Classic:
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Document Read API– used to retrieve information about published Documents, for example to display current instructions on an intranet, an operator panel, or another business system, as well as to build reports and dashboards based on documents, categories, or revision status.
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Cases Read API – used to retrieve information about Cases, for example to follow up deviations, complaints, or improvement suggestions in Power BI, create KPI dashboards, or integrate case data with ERP, MES, or other business systems.
Customers can already register their interest in joining the beta program, with activations planned no earlier than late August 2026. The beta program is free of charge and gives you the opportunity to evaluate the APIs in your own environment while providing feedback that helps us refine the functionality ahead of the full release. Pricing for the final version will be communicated at a later stage.
The APIs are designed for secure, efficient read access to information in Classic. They support reporting, analysis, and integrations with other systems, but cannot be used to create, modify, or delete any data.
The two read-only APIs are independent and can be used either separately or together, depending on which data you need to retrieve and how your solution is designed. This gives you flexibility to build integrations and dashboards that reflect your specific information structure and reporting needs, without altering any data stored in AM System.
Other integration options in Classic
Case Management
In the Cases module, you have the option to manually export data as well as utilize the system's webhook functionality to automate data transfer.
Webhooks make it possible to automatically send data whenever a case is created, updated, or changes status, and to trigger actions in the receiving system without any manual intervention.
They can also be used to create cases in Classic, which is a key difference compared with our Read APIs that are strictly limited to reading and retrieving information from Classic.
Webhooks are included in our Premium and Enterprise pricing plans, but they can also be added to your Standard plan as an additional feature.
For more information on how to use webhooks in the Cases module, please refer to the article How to Use Webhook in Cases.
Document
Keep in mind that you can also share information from the Documents module in other ways beyond using the Read API. For example, you can:
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Create permalinks to specific documents, allowing you to link directly to the correct version from your intranet, other systems, or internal instructions, without needing to update the link when the document is revised.
- share documents publicly so they can be accessed from external systems or by external users such as suppliers, auditors, or partners who need to view a specific procedure, instruction, or policy without logging in to AM System.
These options can serve as a simple complement or an initial step, especially if you want to quickly expose selected documents externally before potentially building more advanced integrations using the Document Read API.
If you’re unsure which option is the best fit for your use case, we’re happy to discuss your needs and recommend the solution that suits you best.