How Does Time Display Work in AM System?

In AM System, all timestamps are based on Central European Time (CET) during the winter and Central European Summer Time (CEST) during the summer, which corresponds to UTC+1 and UTC+2, respectively. This means that all events in the system—such as timestamps in cases, login history, and other logs—are displayed according to Swedish time.

Currently, there is no setting in the system to display times based on a different local time zone. This means that users in other parts of the world will also see times in CET/CEST. This is a deliberate limitation, but we understand that it can cause confusion or uncertainty, especially when collaborating across multiple time zones.