This article explains how you, as a user, can choose to hide cases added as favorites from lists under My Cases
The system provides a feature that allows you to hide cases marked as favorites from appearing in the lists of My pending, Last modified, and Last registered under the My cases menu, so they will only be displayed in My Favorites instead.
In other words, this feature is designed to prevent your favorite cases from appearing in the lists of My pending, Last modified, and Last registered under the My Cases menu.
You can find this feature by following these steps:
1. Click on your name in the menu.
2. Select My Settings.
3. Navigate to the Settings menu.
4. Choose whether to enable or disable the feature.
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Last updated: 1 April, 2025